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Introduction
Introducción
Calendar
Current Briefing Activities
What
is
mediation?
Neutral
third
party
helps
people
in
conflict
solve
their
own
problems
within
a
process
that
identifies
mutually
beneficial
solutions.
Why
does
mediation
work?
Conflict
is
inevitable
given
our
different
ways
and
limited
resources,
so
we
need
to
find
the
most
constructive
way
to
deal
with
it.
Personal
responsibility
and
control
avoids
an
outside
authority
figure
who
may
impose
a
solution
one
or
all
parties
may
not
like.
Mutually
beneficial
solutions
are
the
best
way
for
parties
to
get
their
own
needs
met
because
they
avoid
retribution
from
conflict
"losers"
by
meeting
everyone's
needs,
so
all
are
"winners".
Understanding
needs
of
each
party
is
the
foundation
for
identifying
mutually
beneficial
solutions.
Collaboration
(win/win)
approach
identifies
better
solutions
than
compromise
(win
some/lose
some)
or
competition
(win/lose).
Ground
rules
help
keep
the
discussion
focused
and
minimize
the
chances
of
emotions
getting
out
of
hand
and
disrupting
the
process.
How
does
mediation
work?
The
Main
Parts
or
Steps
of
a
Mediation
Process
Individual
problems
(problem
statements)
What
is
each
party's
perspective
of
the
problems?
Check
for
understanding
(NOT
agreement)
and
clarifying
questions.
Individual
preferences
(positions/wants)
How
does
each
party
desire
to
resolve
the
problems?
Individual
needs
(interests)
What
are
the
underlying
needs
that
their
own
solutions
would
meet?
Joint
solutions
(willing
to
do)
Are
there
solutions
that
will
meet
everyone's
needs?
Can
each
party
offer
to
do
something
that
will
meet
the
other's
needs
and
still
meet
their
own
needs?
Joint
commitment
(agreement)
What
solutions
can
the
parties
agree
on
(or
at
least
live
with--i.e.
meet
needs
if
not
preferences)
that
can
be
documented?
What
are
the
Roles
of
the
mediator
--
What
kind
of
help
occurs?
As
a
Facilitator--someone
who
coordinates
the
process;
NOT
a
judge/arbitrator.
A
good
Mediator
will
remain
Neutral--impartial
and
unbiased
input;
parties
should
feedback
if
they
don't
think
this
is
happenings.
The
Mediator
will
always
play
the
Devil's
Advocate
in
order
to
introduce
different
perspectives,
not
as
challenge
but
as
a
process
of
looking
at
the
problem
completly.
The
Mediator
is
the
Reality
Tester.
Some
ideas
may
not
sound
possible;
a
double-check
and
source
of
reality-check
is
always
needed.
The
Mediator
is
generally
also
the
Recorder
of
what
goes
on.
What
is
said
and
communicated.
Using
visual
tools,
charts,
drawings
and
maps
the
Mediator
can
take
the
input
given
from
both
sides
and
help
to
make
it
understandable.
Confidentiality.
Has
to
be
there.
Agreeded
on
by
all
involved.
Unless
both
parties
agree
otherwise,
the
mediator
will
never
share
any
information
with
anyone
else.
[exceptions:
disclosure
of
plans
to
harm
self
or
others
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|
Peace
Rally
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| Peace
rally, took part to promote peace. |
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Peace
March
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| People
marching to promote peace |
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GIS
Maps
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| GIS
wharehouse, where you will find maps |
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