Once you arrive at our office:
Please check in with our receptionist. Try to arrive 15 minutes before your scheduled appointment to allow time to update any information. Even if your child has been seen at the clinic for a prior visit, we will want to confirm that we have your current address and telephone number. We may also ask to see a picture ID. Please try to bring both your insurance card and your child's immunization card.
During your visit:
Please bring up any questions or concerns at the beginning of your visit so they may be addressed in a timely manner. If you don't understand all the medical terms, please ask questions so you understand your child's health issues.
Prescription Refills
Please contact your pharmacy for refills. The pharmacy will fax the request for refills to our office at (805) 641-4494. Please allow 72 HOURS for processing prescriptions once the request is received by our office.