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RAIN Community Internet Setup and Email Help

Welcome to RAIN Community Internet's technical-support web.

Quick solutions to email and dialup settings are always available here.

Check into this web often for new materials, links, downloads and video guides.

RAIN Internet is one of the oldest non-profit Internet Systems in the United States. Through a combination of grants, subscriber support and fund raising, we have provided scholarships to seniors, low-income families and youth.

RAIN Internet also provides support for many Non-Profit Organizatons, Small Businesses and both City and County Governments.

If you have any questions about additional services email rain@rain.org

RAIN National Public Internet Subscribers Information

Email Setup

________________________________________ Windows email software:
" MS Outlook Express (5 and 6),
MS Outlook 98 and 2000
" MS Outlook XP/2002
" Netscape 6/7 (Mozilla 1.x)
" Eudora 5.x

________________________________________ MS Outlook Express (5 and 6), MS Outlook 98/2000
1. From the Outlook Express "Tools" menu, choose "Accounts".
2. Click the index-tab labeled "Mail".
3. Click to highlight your RAIN email account, and click "Properties".
4. Click the "Servers" index-tab.
o In the "Server Information" section, make sure "Outgoing mail (SMTP)" is set to:
mail.rain.org
o In the "Outgoing Mail Server" section, check the box for "My server requires authentication".
5. Click the "Settings..." button.
If your incoming mail server is a RAIN server too, you can check "Use same settings as my incoming mail server".

Otherwise, check "Log on using", and type your RAIN mail account username and password here. Click "OK".
6. Click "OK" to return to "Internet Accounts", and close the window.

________________________________________ MS Outlook XP/2002:
1. From the Outlook "Tools" menu, choose "E-mail Accounts".
2. Choose "View or change existing e-mail accounts". Click "Next".
3. Click to highlight your RAIN email account, and click "Change".
4. In the "Server Information" section, make sure "Outgoing mail server (SMTP)" is set to:
mail.rain.org
5. Click the "More Settings..." button.
Now click the "Outgoing Server" index-tab.
Put a check in "My outgoing server requires authentication".
if your incoming mail server is a RAIN server too, you can check "Use same settings as my incoming mail server".

Otherwise, check "Log on using", and type your RAIN mail account username and password here. Click "OK".
6. Click "Next", and then "Finish".

________________________________________ Netscape 6/7 (Mozilla 1.x)
1. Start from your "Mail & Newsgroups" window in Netscape or Mozilla.
If you're starting in the Web browser window, just go to the "Window" menu and select "Mail & Newsgroups".
(In Netscape 6 only, it's the "Tasks" menu.)
2. From the Mail & Newsgroups window, go to the "Edit" menu and select "Mail & Newsgroups Account Settings".
A new window will appear.
3. Click "Outgoing Server (SMTP)" to highlight it.
(This will be in the list on the left side.)
4. On the right side, put a check in "Use name and password".
Type your RAIN mail account username in the "User Name" field.
5. Click "OK".

________________________________________ Eudora 5.x
1. From the Eudora "Tools" menu, choose "Options".
2. Select "Sending Mail" from the list on the left side.
Under "Sending Mail", on the right side:
o Make sure "SMTP Server" is set to:
mail.rain.org
o "Allow authentication" must be checked. If it's not, click to check it.
3. Click "OK".
If you still can't send mail, go back into "Settings" and look in "Checking Mail".
Your "Login Name" must be the username of your RAIN mail account, for this to work.

________________________________________ Macintosh email software:
" MS Outlook Express
" Mac OS X Mail
" Netscape 6/7 (Mozilla 1.x)
" Eudora 5.x

________________________________________ MS Outlook Express
1. From the Outlook Express "Tools" menu, choose "Accounts".
2. Click the index-tab labeled "Mail".
3. Click to highlight your RAIN email account, and click "Edit".
4. In the "Sending mail" section, make sure your "SMTP server" is:
mail.rain.org
5. Click where it says "Click here for advanced sending options".
Check "SMTP server requires authentication".
If your "Account ID" under "Receiving mail" is your RAIN mail account, you can leave "Use same settings as incoming mail server" checked. Otherwise, click "Log on using" and enter your RAIN mail account ID and password.
6. Close the "Advanced options" windowpane, and click "OK".
7. Close the "Accounts" window.

________________________________________ Mac OS X Mail
1. From the Mail program's "Mail" menu, choose "Preferences".
A new window will appear, entitled "Accounts".
(If it doesn't say "Accounts", click the Accounts icon.)
2. Click to highlight your RAIN email account, and click "Edit".
Make sure "Outgoing Mail Server" says "mail.rain.org".
3. Click "Options..."
o Change "Authentication" to "Password".
o Type your RAIN mail account username in "User Name".
o If you wish, type your password.
o Click "OK".
4. Click "OK" to return to your list of accounts, and close the window.

________________________________________ Netscape 6/7 (Mozilla 1.x)
1. Start from your "Mail & Newsgroups" window in Netscape or Mozilla.
If you're starting in the Web browser window, just go to the "Window" menu and select "Mail & Newsgroups".
(In Netscape 6 only, it's the "Tasks" menu.)
2. From the Mail & Newsgroups window, go to the "Edit" menu and select "Mail & Newsgroups Account Settings".
A new window will appear.
3. Click "Outgoing Server (SMTP)" to highlight it.
(This will be in the list on the left side.)
4. On the right side, put a check in "Use name and password".
Type your RAIN mail account username in the "User Name" field.
5. Click "OK".

________________________________________ Eudora 5.x
1. From the Eudora "Special" menu, choose "Settings".
2. Select "Sending Mail" from the list on the left side.
Under "Sending Mail", on the right side:
o Make sure "SMTP Server" is set to: mail.rain.org
o "Allow authorization" must be checked. If it's not, click to check it.
3. Click "OK".
If you still can't send mail, go back into "Settings" and look in "Checking Mail". Your "Username" must be the username of your RAIN mail account, for this to work.
________________________________________
email: rain@rain.org
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